Website Hosting & Maintenance

Fact:  WordPress websites need attention

Although WordPress offers a truly impressive list of benefits, one drawback is that it requires regular attention and maintenance.

Updates are frequently being released for both WordPress and the many third-party themes and plugins, often to actively protect against new security threats.  It’s crucial that these updates be carefully applied and tested in a timely manner to ensure that the website continues to function properly and that it is backed-up regularly.

This all takes time and effort.

We offer plans for hosting (i.e. having your website reside on a server available to the Web) and maintenance (i.e. caring for your website).

Note that we also provide maintenance without hosting with us.  If you prefer to use a different host for your website and are just looking for maintenance, we can still help.  Just let us know what you need.

Hosting

We use the popular SiteGround managed WordPress hosting service for hosting our websites.

It provides 99.99% uptime, fast & secure servers and many other important features for keeping WordPress sites up-and-running smoothly.

Our SiteGround hosting also includes a free SSL/TLS certificate for all websites.  Every website we host and maintain must have an SSL/TLS certificate to ensure its security.  Not only is this a smart move to protect your site and its data, Google gives SSL-enabled websites precedence in search results.

We do not offer hosting services without maintenance (you can get that by yourself), so shared SiteGround hosting is included in all of the plans listed below.

Maintenance plans

All of our maintenance + hosting plans include the following:

  • Daily backups

    Perform daily backups of the website saved for up to 30 days.

  • Weekly updates

    Install WordPress, template & plugin updates weekly, including testing for possible issues caused by the updates.

  • Security monitoring

    Install, update and routinely check security plugins to protect against hackers.  Although we can’t guarantee that a website won’t get hacked, the security in place makes being hacked much less likely and combined with strong passwords should drastically reduce the possibility.

  • Free email

    Includes free email accounts using your domain name.

  • Dashboard access

    Includes access to the WordPress dashboard for making your own content changes, if desired.

  • PCI Compliance

    Includes hosting by servers that are PCI compliant for credit card transactions.



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BASIC CARE + HOSTING

$39

per month

Daily Backups

Plugin Updates

Theme Updates

WordPress Updates

Enhanced Security

Shared WP Server

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DELUXE CARE + HOSTING

$89

per month

Daily Backups

Plugin Updates

Theme Updates

WordPress Updates

Enhanced Security

Shared WP Server

Weekly Offsite Backups

30 Minutes Of Site Support

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PREMIUM CARE + HOSTING

$139

per month

Daily Backups

Plugin Updates

Theme Updates

WordPress Updates

Enhanced Security

Shared WP Server

Weekly Offsite Backups

60 Minutes Of Site Support

Uptime Monitoring

Reduced Rate For Additional Support

ULTIMATE CARE + HOSTING

$269

per month

Daily Backups

Plugin Updates

Theme Updates

WordPress Updates

Enhanced Security

Ultra-fast Cloud Server

Daily Offsite Backups

90 Minutes Of Site Support

Uptime Monitoring

Reduced Rate For Additional Support

Note:  These are examples of common plan configurations.  We can also create custom plans to meet your requirements.

Site support

  • Includes content changes and correcting issues caused by third-party software changes (i.e. WordPress, plugin & template updates).
  • Unused time for site support does not rollover to the next month.
  • Additional support time is billed at a reduced rate of $70/hr for Premium & Ultimate plan subscribers (normally $80/hour).
  • There may be an additional charge to update e-commerce plugins as they sometimes break the layout (CSS) of the site which requires additional time to correct.

Pre-purchasing support time

If you foresee requiring an approximate amount of time for support each month (for weekly updates, blog and/or comment maintenance, product changes, photo modifications, etc), you can purchase a plan for the desired number of hours at a discounted rate (normally $80/hr):

  • $70/hr for 2-5 hours
  • $65/hr for 6-10 hours

Notes

  • The total amount agreed upon will be billed monthly as an ongoing plan
  • A minimum of 2 months is required to begin
  • Unused time for site support does not rollover to the next month

Additional Information

There is a one-time charge of $40 to migrate a website to our host and add SSL/TLS security.

Our plans use a monthly automatic recurring subscription payment which charges the credit card on file on the first of each month.

Annual payments made by check receive a 5% discount.

There is no contract so you may upgrade, downgrade or cancel at any time.  There are no refunds for any unused time or for prepaid plans.

A maintenance plan only covers one WordPress site.  If you have more than one site, you will need more than one maintenance plan.

Website maintenance includes keeping the site software up-to-date but does not include addressing any technical issues that might occur.

Problems caused by incorrect WordPress, theme or plugin updates/modifications done by yourself or a third party may incur an additional cost to correct.